Walmart Commerce Technologies and Walmart GoLocal announced a partnership with Salesforce to provide retailers with access to technologies and solutions that power frictionless local pickup and delivery for shoppers everywhere. Both Walmart Commerce Technologies Store Assist local fulfillment app and Walmart GoLocal local delivery solutions will be available through Salesforce AppExchange to help retailers thrive in today’s hybrid shopping world.
Customers expect seamless in-store and online experiences with convenient fulfillment options, but creating and managing these complex in-house, omnichannel solutions can be a challenge for retailers. For more than a decade, Walmart has pioneered and scaled omnichannel technologies. Walmart’s partnership with Salesforce provides retailers access to the same scalable technologies that Walmart uses. These solutions will enable personalized and easy commerce experiences with real-time order visibility and reliable local pickup and delivery.
The Walmart Commerce Technologies Store Assist app helps retailers leverage their local stores as fulfillment centers. With Store Assist, retailers can optimize in-store fulfillment by increasing picking accuracy, speed and efficiency. The app will provide a seamless handoff experience between employees and customers or third-party delivery drivers. With Walmart GoLocal, retailers have access to white-label, delivery-as-a-service technology to power a frictionless delivery experience for their customers.
With Walmart and Salesforce, retailers will be able to:
- Enable Buy Online and Pick Up In-Store (BOPIS) – With Store Assist, built by Walmart Commerce Technologies, retailers can leverage their local stores as fulfillment centers, increase picking efficiency and provide seamless handoff experiences to customers or delivery drivers.
- Manage Local Deliveries – With Walmart GoLocal, retailers can serve their customers with scalable local delivery solutions that offer reliable, same-day delivery under a white-label experience, which allows them to keep the customer experience under their brand.
- Drive Efficiency and Profitability Across the Omnichannel Shopping Journey – With Salesforce Commerce Cloud and Order Management, retailers can manage their customers’ omnichannel shopping experience across one platform while leveraging AI and real-time data to give customers connected, personalized experiences.
Additional information can be found by visiting corporate.walmart.com
