eBay Enterprise announced the availability of a Ship-from-Store SaaS solution: an initiative that retailers can deploy within 99 days to effectively leverage their physical store inventories while gaining advantages in margin and shipping cost, says the company. The holistic, integrated back-end technology provides retailers with one comprehensive inventory system, says eBay.
Effective omnichannel capabilities significantly boost sales, enhance the consumer experience and improve customer retention rates, suggest studies. As much as three-quarters of consumers expect retailers to provide a consistent, integrated experience between their in-store and online channels. Ship-from-store and in-store pickup will empower retailers to continue to compete in an omnichannel landscape and meet their customers’ evolving needs, say eBay execuitves.
Decreased delivery costs and times for customers by routing shipments from the nearest possible physical location.
Optimized order fulfillment through physical storefront inventory, expediting the ability for retailers to debut new products.
Maintain profit margins by turning store inventory online, as opposed to in-store merchandise markdowns to move inventory.
“Every day that retailers do not utilize in-store inventory to augment their online sales, they lose opportunities to maximize their existing inventory and increase their bottom line profitability by avoiding markdowns,” said Tobias Hartmann, head of omnichannel operations, eBay Enterprise. “With the eBay Enterprise Ship-from-Store solution, retailers can quickly turn their physical retail locations into virtual distribution centers.”
According to its client portfolio, eBay Enterprise is seeing the significant impact of omnichannel solutions. Ship-From-Store is now live for 2,756 stores, 30 brands, 22 retailers in 13 countries. Based on client data, eBay Enterprise customers can experience over 30% margin increase on items nearing markdown. Consumers experience expedited delivery with over 80% of ship-from-store orders shipped in one day and 96% shipped in two days. Ship-From-Store has saved nearly 10 million orders equating to $640 million that would otherwise be lost sales to out-of-stock situations, says the online giant.
