Outdoor retailer and service provider Christy Sports introduced its upgraded rental program, which offers guests online access to same-day gear rentals in as little as 30 minutes. This advanced online reservation system extends nearly immediate access to the slopes.
“Over the last three years since we initially launched the EZRent system, we have listened to our guests and their desire to immediately enjoy big snowfalls,” noted Christy Sports’ VP of Rentral, Repair, and Risk Management, Gordon Wade. “Now if our guests see a big snowfall hitting at their favorite resort overnight, or if they wake-up and decide to hit the slopes, they can simply jump on our website to make a same-day reservation for gear rental. Within 30 minutes of booking, guests can secure the high-quality gear, fitted just for them, that they have come to love and expect from Christy Sports.”
Advanced reservations are up to 20 percent off and same-day online reservations are eligible for up to 10 percent off.
“We realize not everyone is a planner,” he added, “and offering this same-day online service allows guests to take advantage of the outdoors and enjoy a discount, which means more spontaneous days on the slopes.”
Another advancement for the Christy Sports online rental platform is robust guest profiles. Christy Sports gear pros can make custom notes in a profile about the type of gear rented, plus size, fit and other preferences. Each time a guest returns, they can quickly be fitted for their favorite rental gear or receive adjustments based on feedback from previous visits. This allows Christy Sports another layer of personalization to the best experience possible.
Christy Sports is also enhancing guest experiences by expanding its network of stores, with new locations in Aspen (St. Regis Hotel) and Telluride, Colorado.
“Each of our locations stocks the essentials like hats, gloves and helmets, even our stores that primarily focus on gear rental,” said Wade. “So when you wake up, if there’s a foot of snow you didn’t expect, you can have everything you need to make a last-minute reservation and stay warm in less than an hour.”
Some restrictions apply. Same-day rentals must be picked up by 3pm local time. The program excludes season rentals and same-day delivery. Limited delivery is offered for rental services reserved in advance in Breckenridge and Steamboat, Colorado as well as Park City and Deer Valley, Utah. Christy Sports recommends booking early to ensure a reservation.
