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Sunday, January 23, 2022

Arc’teryx Opens Rebird Service Center In NYC

Arc’teryx Equipment, a global design company specializing in technical high-performance apparel and equipment, has opened its first ReBird Service Center in its latest New York space at 547 Broadway.

The sixth location in the New York market, the Broadway store is the first to offer Arc’teryx retail sales along with complimentary on-site product assessment, care and education; technical wash service, DWR fabric renewal and simple repairs on-site.

The service center is part of the ReBird program – an initiative that connects guests to the brand’s ongoing commitment to circularity, including upcycling, resale and care and repair.

Exclusive Arc’teryx ReBird items will be available for purchase at the Broadway location. These include products that are upcycled and/or crafted from materials saved from waste, as well as a thoughtfully curated selection of Arc’teryx Used Gear pieces from a range of categories: shells, insulated jackets, mid-layers, pants and more.

The ReBirdTM services offered will include:

  • Product assessment – In-store after-sales assessment, including GORE-TEX leak testing.
  • In-store care & education – Hands-on education about product care; in-house technical wash service and renewal of face fabric Durable Water Repellent (DWR).
  • In-store repair – Zipper repair services including slider, pull cord, pull-and bottom box replacement; cord ends, cord locks, and buckle replacement; as well as adhesive patches and heat pressed internal patches.
  • Expert repair – Color choices are offered for GORE-TEX fabric replacement or full zipper replacement before these are sent off for fulfillment.

“Building gear that lasts is the first step to reducing our environmental impact,” said Katie Wilson, senior manager social & environmental sustainability. “The ReBird Service Center is an exciting new opportunity for our guests to extend the use of their own gear and get a taste of the Arc’teryx manufacturing experience.”

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