Inspections conducted by Mammut have shown that there is an assembly problem affecting individual Mammut and Snowpulse brand avalanche airbags from the Winter 2011/2012 and Winter 2012/2013 production seasons. The problem is an improperly screwed in connector between the deployment mechanism and the Ventouri valve.
This issue affects Mammut and Snowpulse avalanche airbags with Inflation System 2.0 from the 2011/2012 and 2012/2013 production seasons. Avalanche airbags made before or after these seasons are unaffected. However, all airbag owners are advised to check the connection as part of their regular equipment check.
Mammut requests that owners of units from the seasons specified inspect the connection in accordance with instructions available on their website here. Because this problem could potentially result in a loss of function in the event of use, owners should discontinue use of their airbag immediately if it is affected by this assembly issue.
If a unit is identified as having an improperly assembled connector, the owner should contact Mammut customer service to arrange a free repair. Customer service contacts can be found below.
USA
Mammut Sports Group Inc.
Hurrican Lane
Suite 111
Villiston
US-VT 05495
USA
info@mammutusa.com
+1 800 451 5127
Canada
Mountain Sports Distribution
802 9th St N
Golden BC
V0A 1H2
Canada
Europe
Mammut Sports Group GmbH
Customer Service
Mammut Basecamp 1
87787 Wolfertschwenden
Germany
Eu.customerservice@mammut.ch
+49 8334 36 20 301
Switzerland
Mammut Sports Group AG
Customer Service
Birren 5
5703 Seon
Switzerland
customerservice@mammut.ch
+41 62 769 82 59
